Refund Policy

Begin by contacting us with your order reference, the checkout email, and the reason for your request. The request must reach us within 30 days of the goods being delivered. Authorization is required before any item is posted back.

Both defective and non-defective merchandise can be considered for return or exchange. This includes changing your mind, deciding on a different preference, or having chosen the wrong item. Goods must be new and unused, remain in their original condition, and retain the original packaging, tags, and included accessories.

If the product is damaged, faulty, incorrectly supplied, missing components, or materially unlike its description, explain what happened. Supply photos or video of the item and its packaging for damage, defects, incorrect items, or missing parts so the issue can be assessed.

Send authorized returns by mail using the free return label supplied inside the package. There is no restocking fee. Contact us if that label is absent or unusable rather than posting without instructions. Replacement exchanges depend on stock availability.

Once a refund is approved, we process it within 10 days to the original payment method. A payment provider's time for posting that credit is separate from our processing period.

---

Email: montemariana192@gmail.com
Mailing address: 10302 Hickory Ridge Rd, Columbia, MD, 21044, United States
Phone: (509) 963-1968